Problem Solving and Decision Making Course
Become a master at established problem solving techniques.
Problem Solving & Decision Making Course
To solve problems such that your decisions provide the best outcome for your company in terms of revenue and profit. This course centers on teaching Operational Level leaders the foundations of becoming a master at established problem solving techniques. On the first day, we go through the problem solving steps and decision making steps. On the second day, we take a problem and walk you through the steps to make the best decision for a solution.
The real military training for this is often a five day painful event. We reduce the pain and coach the students to roll though the process efficiently. The Objective for the first part of this course is to provide the students with the ability to make sound decisions for almost any event.
Once you have identified your problem and get an approved course of action to fix it, you will need to write an Operations Order to get it done. Also, you may write an Operations Order to coordinate actions in a larger event such as conducting a store inventory.
Write a plan using a standard format that details how your organization will commit resources to conduct an event or operation. To provide a plan that is coordinated among the stakeholders and approved by the leadership. The plan provides knowledge to all stakeholders and enables them to work off of the same page. Also, it provides clear expectations to those that need to perform the collective tasks. We conduct a practical exercise in writing an Operations Order for your Inventory Day or for the problem solved in the previous lesson.
The Objective for the second part of this course is to show the students an effective way to communicate a plan that involves multiple stakeholders conducting inter-related tasks to reach an Objective.
- Introduction Process
The Problem Solving Steps
- Identify The Problem
- Leadership Guidance
- Analyze The Problem
- Develop Courses Of Action (COA)
- Define The Rating Criteria
- Compare Courses Of Action
- Decision Brief
- Write The Operations Plan
- Implement The Plan
This course centers on teaching Operational Level leaders the foundations of becoming a master at established problem solving techniques.